Cardholder Agreement
IMPORTANT — PLEASE READ CAREFULLY
Terms and Conditions/Definitions for the Jump Card Visa® Prepaid Card
This document constitutes the agreement ("Agreement") outlining the terms and conditions under which the Jump Card Visa Prepaid Card has been issued to you. By accepting and using the Card, you agree to be bound by the terms and conditions contained in this Agreement. "Card" means the Jump Card Visa Prepaid Card issued to you by The Bancorp Bank, Wilmington, Delaware. "Issuer" means The Bancorp Bank or its depository institution affiliate. The Issuer is an FDIC insured member institution. "Card Account" means the records we maintain to account for the value of claims associated with the Card. "You" and "your" mean the person or persons who have received the Card and are authorized to use the Card as provided for in this Agreement. "We," "us," and "our" mean the Issuer, our successors, affiliates or assignees. You acknowledge and agree that the value available in the Card Account is limited to the funds that you have loaded into the Card Account or have been loaded into the Card Account on your behalf. You agree to sign the back of the Card immediately upon receipt. The expiration date of the Card is identified on the front of your Card. The Card is a prepaid card. The Card is not connected in any way to any other account. The Card is not a credit card. The Card is not for resale. You will not receive any interest on your funds in the Card Account. The Card will remain the property of the Issuer and must be surrendered upon demand. The Card is nontransferable and it may be canceled, repossessed, or revoked at any time without prior notice subject to applicable law. Our business days are Monday through Friday, excluding federal holidays, even if we are open. Write down your Card number and the customer service phone number provided in this Agreement on a separate piece of paper in case your Card is lost, stolen, or destroyed. Please read this Agreement carefully and keep it for future reference.
Obtaining Your Card
The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver's license or other identifying documents at any time.
Authorized Users
You are responsible for all authorized transactions initiated and fees incurred by use of your Card. If you permit another person to have access to your Card or Card number, we will treat this as if you have authorized such use and you will be liable for all transactions and fees incurred by those persons. You are wholly responsible for the use of each Card according to the terms and conditions of this Agreement.
Secondary Cardholder
You may not request an additional Card for another person.
Personal Identification Number
You will not receive a Personal Identification Number ("PIN") with your Card Account. However, you will select a PIN when you activate your Card. You should not write or keep your PIN with your Card. Never share your PIN with anyone. When entering your PIN, be sure it cannot be observed by others and do not enter your PIN into any terminal that appears to be modified or suspicious. If you believe that anyone has gained unauthorized access to your PIN, you should advise us immediately following the procedures in the paragraph labeled "Your Liability for Unauthorized Transfers." To activate your Card, call 1-877-833-4812 and provide the following personal information: Card number, your date of birth, and your zip code.
Cash Access
With your PIN, you may use your Card to obtain cash from any Automated Teller Machine ("ATM") that bears the Visa®, Plus® or STAR® Acceptance Mark or any Point-of-Sale ("POS") device, as permissible by merchant, that bears the Visa®, Interlink®, or STAR® Acceptance Mark. All ATM transactions are treated as cash withdrawal transactions. You may use your Card at an ATM. The maximum amount that may be withdrawn from an ATM per transaction is $300.00. The maximum number of times you may use your Card to withdraw cash at an ATM is three (3). The maximum cumulative amount that may be withdrawn from an ATM per day is $900.00. The maximum cumulative amount that may be withdrawn from a participating bank (over the counter withdrawal) per day is $2,500.00. Any funds withdrawn from a POS device will be subject to the maximum amount that can be spent on your Card per day.
Loading Your Card
You may add funds to your Card, called "value loading", at any time. The minimum amount of the initial value load is $10.00. The minimum amount of each value reload is $1.00. The maximum amount of the initial value cash load is $999.00. The maximum amount of each value cash reload is $999.00. The maximum amount that can be loaded on your Card via Direct Deposit is $10,000.00. The maximum that can be loaded on your Card via ACH transfer is $500.00. The maximum number of times you may load your Card per day is five (5). You may add value or load your Card via cash loading networks, direct deposit, or by initiating an ACH transfer from your bank account. Visit www.myjumpcard.com for current information on available cash loading networks and their locations, to print a direct deposit form or to initiate an ACH transfer from your bank account. You may also call 1-877-833-4812 to have a direct deposit form faxed to you or to initiate an ACH transfer. Funds loaded via cash loading networks are available within two (2) hours of loading. All funds loaded via direct deposit are available immediately. Funds loaded via ACH transfer are available within four (4) to seven (7) business days of the transfer.
Direct Deposit Account
Your prepaid Card Account and associated direct deposit account number cannot be used for preauthorized direct debits from merchants or from utility or Internet service providers. If presented for payment, these preauthorized direct debits will be declined and your payment to the merchant or provider will not be processed. The bank routing number and direct deposit account number are for the purpose of initiating direct deposits to your prepaid Card Account only. You are not authorized to provide this bank routing number and direct deposit account number to anyone other than your employer or payer.
Using Your Card/Features
The maximum amount that can be spent on your Card per day is $5,000.00. The maximum value of your Card is restricted to $10,000.00 if loading via direct deposit.
You may use your Card to purchase or lease goods or services wherever Visa debit cards, Interlink cards, or STAR cards are accepted as long as you do not exceed the value available on your Card Account. Some merchants do not allow cardholders to conduct split transactions where you would use the Card as partial payment for goods and services and pay the remainder of the balance with another form of legal tender. If you wish to conduct a split transaction and it is permitted by the merchant, you must tell the merchant to charge only the exact amount of funds available on the Card to the Card. You must then arrange to pay the difference using another payment method. Some merchants may require payment for the remaining balance in cash. If you fail to inform the merchant that you would like to complete a split transaction prior to swiping your Card, your Card is likely to be declined.
If you use your Card at an automated fuel dispenser ("pay at the pump"), the merchant may preauthorize the transaction amount up to $100.00 or more. If your Card is declined, even though you have sufficient funds available, pay for your purchase inside with the cashier. If you use your Card at a restaurant, a hotel, for a car rental purchase, or for similar purchases, the merchant may preauthorize the transaction amount for the purchase amount plus up to 20% or more to ensure there are sufficient funds available to cover tips or incidental expenses incurred. Any preauthorization amount will place a "hold" on your available funds until the merchant sends us the final payment amount of your purchase. Once the final payment amount is received, the preauthorization amount on hold will be removed. It may take up to seven (7) days for the hold to be removed. During the hold period, you will not have access to the preauthorized amount.
If you use your Card number without presenting your Card (such as for a mail order, telephone, or Internet purchase), the legal effect will be the same as if you used the Card itself. For security reasons, we may limit the amount or number of transactions you can make on your Card. Your Card cannot be redeemed for cash. You may not use your Card for online gambling or any illegal transaction.
Each time you use your Card, you authorize us to reduce the value available in your Card Account by the amount of the transaction and any applicable fees. You are not allowed to exceed the available amount in your Card Account through an individual transaction or a series of transactions. Nevertheless, if a transaction exceeds the balance of the funds available on your Card, you shall remain fully liable to us for the amount of the transaction and any applicable fees.
You do not have the right to stop payment on any purchase or payment transaction originated by use of your Card. You may not make preauthorized regular payments from your Card Account. If you authorize a transaction and then fail to make a purchase of that item as planned, the approval may result in a hold for that amount of funds for up to thirty (30) days. All transactions relating to car rentals may result in a hold for that amount of funds for up to sixty (60) days.
Non-Visa Debit Transactions
New procedures are in effect that may impact you when you use your Card at certain merchant locations. In the past, transactions have been processed as Visa debit transactions unless you entered a PIN. Now, if you do not enter a PIN, transactions may be processed as either a Visa debit transaction or as a STAR transaction.
Merchants are responsible for and must provide you with a clear way of choosing to make a Visa debit transaction if they support the option. Please be advised that should you choose to use the STAR network when making a transaction without a PIN, different terms may apply. Certain protections and rights applicable only to Visa debit transactions as described in this Agreement will not apply to transactions processed on the STAR network. Please refer to the paragraph labeled "Your Liability for Unauthorized Transfers" for a description of these rights and protections applicable to Visa debit and non-Visa debit transactions.
To initiate a Visa debit transaction at the POS, swipe your Card through a POS terminal, sign the receipt, or provide your Card number for a mail order, telephone, or Internet purchase. To initiate a non-Visa debit transaction at the POS, enter your PIN at the POS terminal or provide your Card number after clearly indicating a preference to route your transaction as a non-Visa debit transaction for certain bill payment, mail order, telephone, or Internet purchases.
Returns and Refunds
If you are entitled to a refund for any reason for goods or services obtained with your Card, you agree to accept credits to your Card for such refunds and agree to the refund policy of that merchant. If you have a problem with a purchase that you made with your Card, or if you have a dispute with the merchant, you must handle it directly with the merchant.
Card Replacement
If you need to replace your Card for any reason, please contact us at 1-877-833-4812 to request a replacement Card. You will be required to provide personal information which may include your Card number, full name, transaction history, etc. There is a fee for replacing your Card.
Charges Made In Foreign Currencies
If you obtain your funds or make a purchase in a currency other than the currency in which your Card was issued, the amount deducted from your funds will be converted by Visa U.S.A. Inc. into an amount in the currency of your Card. The exchange rate between the transaction currency and the billing currency used for processing international transactions is a rate selected by Visa U.S.A. Inc. from the range of rates available in wholesale currency markets for the applicable central processing date, which may vary from the rate Visa U.S.A. Inc. itself receives, or the government-mandated rate in effect for the applicable central processing date. If you obtain your funds or make a purchase in a currency other than the currency in which your Card was issued, the Issuer may assess a foreign currency conversion fee of 3% of the transaction amount and will retain this amount as compensation for its services.
Receipts
You should get a receipt at the time you make a transaction using your Card. You agree to retain, verify, and reconcile your transactions and receipts.
Card Account Balance/Periodic Statements
You are responsible for keeping track of your Card Account available balance. Merchants generally will not be able to determine your available balance. It's important to know your available balance before making any transaction. You may access your available balance by accessing your Card Account online or by calling 1-877-833-4812. Statements in electronic format will be made available free of charge at www.myjumpcard.com during each month in which a transaction occurs. You will not automatically receive paper statements. You may choose to have a paper statement mailed to you by contacting us each time at 1-877-833-4812 However, there is a fee for this service.
Confidentiality
We may disclose information to third parties about your Card or the transactions you make:
(1) Where it is necessary for completing transactions;
(2) In order to verify the existence and condition of your Card for a third party, such as merchant;
(3) In order to comply with government agency, court order, or other legal reporting requirements;
(4) If you give us your written permission; or
(5) To our employees, auditors, affiliates, service providers, or attorneys as needed.
Our Liability for Failure to Complete Transactions
If we do not properly complete a transaction from your Card on time or in the correct amount according to our Agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
(1) If through no fault of ours, you do not have enough funds available on your Card to complete the transaction;
(2) If a merchant refuses to accept your Card;
(3) If an ATM where you are making a cash withdrawal does not have enough cash;
(4) If an electronic terminal where you are making a transaction does not operate properly, and you knew about the problem when you initiated the transaction;
(5) If access to your Card has been blocked after you reported your Card lost or stolen;
(6) If there is a hold or your funds are subject to legal process or other encumbrance restricting their use;
(7) If we have reason to believe the requested transaction is unauthorized;
(8) If circumstances beyond our control (such as fire, flood, or computer or communication failure) prevent the completion of the transaction, despite reasonable precautions that we have taken; or
(9) Any other exception stated in our Agreement with you.
Your Liability for Unauthorized Transfers
Contact us at once if you believe your Card has been lost or stolen. Telephoning is the best way to minimize your possible losses. If you believe your Card has been lost or stolen, or that someone has transferred or may transfer money from your Card Account without your permission, call us at 1-877-833-4812. Under Visa U.S.A. Inc. Operating Regulations, your liability for unauthorized Visa debit transactions on your Card Account is $0.00 if you notify us promptly and you are not grossly negligent or fraudulent in the handling of your Card. If you notify us within two (2) business days of unauthorized Visa debit or non-Visa debit transactions, you can lose no more than $50.00 if someone used your Card without your permission. If you do not notify us within two (2) business days after you learn of the loss or theft of your Card and we can prove that we could have stopped someone from using your Card without your permission if you had promptly notified us, you could lose as much as $500.00.
Also, if you become aware of and/or your statement shows transactions that you did not make, notify us at once. If you do not notify us within sixty (60) days after you become aware of the transaction and/or after the statement was made available to you, you may not get back any value you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the value if you had notified us in time and you are grossly negligent or fraudulent in the handling of your Card. If your Card has been lost or stolen, we will close your Card Account to keep losses down.
Other Terms
Your Card and your obligations under this Agreement may not be assigned. We may transfer our rights under this Agreement. Use of your Card is subject to all applicable rules and customs of any clearinghouse or other association involved in transactions. We do not waive our rights by delaying or failing to exercise them at anytime. If any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law, or regulation of any governmental agency, local, state, or federal, the validity or enforceability of any other provision of this Agreement shall not be affected. This Agreement will be governed by the law of the State of Delaware except to the extent governed by federal law.
Amendment and Cancellation
We may amend or change the terms and conditions of this Agreement at any time. You will be notified of any change in the manner provided by applicable law prior to the effective date of the change. However, if the change is made for security purposes, we can implement such change without prior notice. We may cancel or suspend your Card or this Agreement at any time. You may cancel this Agreement by returning the Card to us. Your termination of this Agreement will not affect any of our rights or your obligations arising under this Agreement prior to termination.
In the event that your Card Account is cancelled, closed, or terminated for any reason, you may request the unused balance to be returned to you via a check to the mailing address we have in our records. There is a fee for this service. The Issuer reserves the right to refuse to return any unused balance amount less than $1.00.
Information About Your Right to Dispute Errors
In case of errors or questions about your electronic transactions, call 1-877-833-4812 or write to Jump Card Cardholder Services, PO Box 91610 Sioux Falls, SD 57109-1610 if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. You must contact us no later than sixty (60) days after the FIRST statement was made available to you on which the problem or error appeared.
- Provide your name and Card number (if any).
- Describe the error or the transaction you are unsure about, and explain why you believe it is an error or why you need more information.
- Provide the dollar amount of the suspected error.
If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. For errors involving new Cards, POS transactions, or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint or question. We will tell you the results within three (3) business days after completing the investigation. If we decide that there was no error, we will send you a written explanation. Copies of the documents used in the investigation may be obtained by contacting us at the phone number or address listed at the beginning of this section.
English Language Controls
Any translation of this Agreement is provided for your convenience. The meanings of terms, conditions and representations herein are subject to definitions and interpretations in the English language. Any translation provided may not accurately represent the information in the original English.
Customer Service
For customer service or additional information regarding your Card, please contact us at:
JumpCard Visa Prepaid Card
PO Box 91610
Sioux Falls, SD 57109-1610
1-877-833-4812
This Cardholder Agreement is effective 02/2010
OUR PRIVACY NOTICE
Your Jump Card Visa Prepaid Card account is operated by The Bancorp Bank and subscribes to The Bancorp Bank's privacy policy.
The Bancorp Bank values each and every customer relationship. Customers such as you have entrusted us not only with your finances, but also with your personal information. To protect and maintain this relationship, we've adopted a privacy policy to maintain the confidentiality of the information you have shared with us.
We recognize your expectations for the responsible use and protection of your information and your right to privacy. To this end, The Bancorp Bank will maintain standards to reasonably ensure that your information is private and secure at all times. This notice will describe how your information is used, protected, and the benefits such use provides to you.
How we use, collect, and retain information about you.
Your relationship is important to us and we're committed to providing you with the best service possible. To do that, we gather information from a variety of sources to keep you informed about the many financial services, products, and benefits available to you as a The Bancorp Bank customer and to provide you the ability to manage your finances most effectively. For example, we collect information from the following sources:
- From you whether in writing on applications, by telephone, electronically or by any other means. This information may include your name, address, employment information, and income;
- Transactions with others or us. This information may include your account balances, payment history and account usage;
- Consumer reporting agencies. This information may include account information and information about your creditworthiness and credit history; and,
- Public sources. This information may include real estate records and telephone numbers.
If you end your customer relationship with us or become an inactive customer, we will treat the information we have about you as if you were still our customer.
Responsible use of information provides customer benefits.
The information we collect provides significant benefits to you, our customer. This information:
- Enables us to better understand your financial needs;
- Assists us as we improve products and enhance customer service;
- Allows us to comply with laws and regulations; and
- Helps us protect you against fraud.
We will maintain accurate information about you.
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please call us at 1-877-554-2339. We will investigate your concerns and correct any inaccuracies.
We will maintain a security program to protect your information.
We are committed to the security of your financial and personal information. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. We restrict access of personal information about you to those employees who need to know that information to provide products or services to you. Our employees are trained to understand and comply with these information principles. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information. You may view our Security policy on our website which provides additional detail.
Restrictions on disclosing your personal account information to outsiders.
We will not share your confidential information with any company or third party except as required or permitted by law. This means, for example, that we can disclose your confidential information:
- To third parties that help us provide products or services to you, such as companies that print your checks, data processors that work for the Bank, mail companies, or software vendors;
- To third parties that assist us in marketing accounts and services; to other financial institutions with which we have joint marketing agreements to enhance our financial product or service offerings;
- To investors or other financial institutions that purchase loans from us;
- To consumer reporting agencies;
- To third parties that process or service a financial product, service or transaction that you requested or authorized;
- To respond to a subpoena, court order or judicial process; to pursue a sale, merger, or transfer of all or a portion of a business or operating unit; to our regulators and auditors; to protect against or prevent fraud, manage risk, or resolve customer disputes;
- To a third party to whom you specifically authorize us to share the information.
Whenever other companies or third parties provide services for us or on our behalf, we require them by contract to maintain the appropriate safeguards to ensure the security and the confidentiality of the information that we provide them.
Because certain disclosures of confidential information are specifically required or permitted by law, we can make these disclosures even if you prefer we do not do so. Therefore, you do not have to respond to this notice in any way.
We will maintain your privacy in business relationships with non-related third parties.
If we do provide customer information to a third party, we will insist, through a written agreement, that the third party adheres to similar privacy principles to those that The Bancorp Bank adheres to for keeping this information confidential.
Disclosing our privacy commitment to you.
At The Bancorp Bank, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how The Bancorp Bank protects your confidential information, please contact us at 1-877-554-2339.
Use of Cookies
Our web site may use a feature of your Internet browser called a cookie. A cookie is a piece of information which a web server may place on your computer when you visit a web site. The use of cookies is to facilitate your Internet session, to maintain security and to improve the user experience. For example, we use cookies to verify your identity, remember your personal settings such as your offer preferences, and to monitor your use of our website to improve our services. If you choose not to enable cookies on your browser, you will not be able to use some of the services offered on our web site.
Children's Privacy
We do not knowingly collect or use personal information from children under 13 without verifiable consent from their parents.
Member FDIC
Fee Schedule
All fee amounts will be withdrawn from your Card Account and will be assessed as long as there is a remaining balance on your Card Account, except where prohibited by law. Anytime your remaining Card Account balance is less than the fee amount being assessed, the balance of your Card Account will be applied to the fee amount.
If you use an ATM not owned by us for any transaction, including a balance inquiry, you may be charged a fee by the ATM operator even if you do not complete a withdrawal. This ATM fee is a third party fee amount assessed by the individual ATM operator only and is not assessed by us. This ATM fee amount will be charged to your Card.
Jump Card Fees & Limits
It is our goal to make using The Jump Card an easy to understand and cost effective experience. Please see the following fees and explanations to make the best use of your account.
| Fee Name | Amount | Description |
| Card Activation and Load Fee | $8.00 one time | Charged one time when you activate the Card |
| Account Maintenance Fee | $8.00 per month | The Account Maintenance Fee includes unlimited Bill Pay transactions and unlimited Visa signature and PIN purchase transactions. This means you can get cash back with PIN purchases and avoid ATM fees. |
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FREE transactions
The following transactions are included at no charge with your monthly Jump Card membership. |
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| Visa Signature Transactions | Online Account Access | Online Bill Payment (electronic) |
| PIN Purchase Transactions | TXT and Email Alerts | Online Bill Payment (paper check) |
| Direct Deposit Funding |
Retail Cash Funding
(retailer may charge a service fee) |
One ATM Withdrawal with each Direct Deposit |
|
ATM Transactions Fees
Be smart about using ATMs. The less cash you withdraw at an ATM, the higher your average cost per dollar is. Depending on how much cash you need, it may be far cheaper to use your PIN for a purchase and use our FREE cash-back option. Also, remember that the ATM you use will likely charge you a fee in addition to the fees listed here. |
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| ATM Withdrawal Fee (in U.S.) | $1.50 per withdrawal | One FREE ATM withdrawal is included with each Direct Deposit you receive. You will usually need to pay a local ATM fee. |
| ATM Withdrawal International Fee | $3.50 per withdrawal | This is higher to cover international network fees |
| ATM Decline Fee (in U.S.) | $0.50 per decline | |
| ATM Decline (outside U.S.) International Fee | $1.00 per decline | |
|
Other ATM Transactions Fee
(ATM balance inquiry) |
$0.50 per action or transaction | These include checking your balance at an ATM, or other non-cash disbursement transactions that some ATM's may offer. Sign up for free alerts or check your transaction history online and you shouldn't need to use ATMs for this purpose. |
|
Purchase Transactions
You will never pay a fee to make a purchase with your Card. In fact, follow our advice and we may pay YOU! |
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| Visa Signature Purchase | FREE + reward value | Select CREDIT when you make your purchases to earn reward value. We know if seems strange to select CREDIT to use a prepaid card, You will still only have access to the available balance on your Card. |
| PIN Debit Purchase | FREE (no reward value) | Select DEBIT and use your PIN when you make your purchases if you want to receive cash back from the merchant and avoid ATM fees. |
| Customer Service The Card offers many ways to get free information about your account online and via text message and email. | ||
| Online Account Access | FREE | Logging into our online banking system is always free. |
| TXT and Email Alerts | FREE | Sign up for a wide variety of alerts about your account including Daily Balance, Low Balance, Purchase Completed and much more. Standard Carrier Text Message rates apply when applicable. |
| Automated Telephone Support | $0.50 per action or transaction | A variety of transactions that can be conducted online for free may also be conducted on the telephone for a fee. |
| Live Telephone Support | $2.00 per call | When you need to speak to a live person, we're here for you 24x7x365. |
| Reissue Card Fee | $5.00 per Card | If you need to replace your Card, you will be charged a fee and the Card will be sent to you in 7-10 business days. Your existing Card will work until you activate your new Card. If you call and report your Card lost or stolen, your old Card will be disabled immediately to protect you. You may only have one active Card at a time. |
| VIP Delivery of Replacement Card Fee | $25.00 per Card | Your new Card will be printed and sent for delivery within 2 business days |
| Express Delivery of Replacement Card Fee | $15.00 per Card | Your new Card will be printed and sent for delivery within 4 business days. |
| Administrative Fee to Close Account | $10.00 per request | Fee to close your account and mail you a check with the remaining balance from your Card. |
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Online Bill Payment
The Card offers you the ability to pay bills in a variety of ways. |
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| Pay using Visa | FREE | Pay your bills as Visa transactions and earn reward value for each payment. |
| Online Bill Payment Fee | FREE | Find over 10,000 billers in our automated system. If you don't see your biller and you know they accept electronic payment, submit an online request to create a new one. |
| Paper Check Payment Fee | FREE | If your biller does not accept electronic payments or Cards, you can still pay for free by designating a paper check payment. A check will only be mailed if the funds are available in your account at the time you send it. Funds are held from your available balance until the check is cashed. |
| Stop Payment on a Paper Check Fee | $15.00 per check | When a paper check payment has not been cashed, we can make it invalid and return the amount to your available balance less this fee. |
| Other Fees | ||
| Card to Card Transfers Fee | $2.00 per transfer | Charged to your Card when you send funds to another Jump Card cardholder. Compared with wire services this is a very cost effective method of sending money to other cardholders. |
| Cash Withdrawal Fee | $5.00 + 2% of transaction | This is an alternative method to receive cash from your Card at a financial institution. It's the most expensive cash access method and we recommend using it only when you need to get an exact amount from your Card. |
| Purchase Declines Fee | $0.50 per declined transaction | |
| Paper Statements | $5.00 | Charged to your card when you request to receive a paper copy of your cardholder statement. |
| Limits | ||
| Daily Cash Load Limit | $999.00 per day | |
|
Maximum Card Balance
ACH Transfers |
$10,000.00 if loaded via direct deposit
$500.00 per day |
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| Maximum ATM withdrawal | No more than 10 withdrawals totaling no more than $900.00 per day | |

